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Campus leaders in conversation

Conflict-Ready Leadership

Strategies for Building Institutional Resilience: A Workshop for Campus Leaders

Conflict-Ready Leadership: Strategies for Building Institutional Resilience is a six-hour, in-person workshop for presidents, provosts, deans, and vice presidents designed to help campus leaders build the relationships and organizational practices they need to navigate high-stakes campus flashpoints with confidence.

Research-backed and grounded in research on relational and institutional trust as the foundation of readiness and resilience, participants develop a toolkit of six practical leadership practices, work through realistic campus flashpoint scenarios, and practice responding to—and recovering from—difficult moments in ways that strengthen institutional trust and stakeholder confidence.

Participants leave with practical structures and strategies they can activate immediately, along with a concrete action plan to strengthen readiness across their leadership teams.

A trust-focused, skills-based program grounded in research on relational and institutional trust

A structured opportunity to stress-test your institution's readiness through realistic scenarios and leave with a 90-day action plan

A workshop for senior campus leaders to build the systems, relationships, and practices needed before a flashpoint hits

Workshop Format

This six-hour, private, in-person workshop helps senior campus leaders translate research on trust and institutional resilience into practical strategies they can apply on their campuses.

  • Length: 6 hours
  • Format: Live and in person
  • Delivery: Offered as a private campus workshop

The workshop combines research insights, practical frameworks, realistic campus scenarios, and collaborative action planning.

You Should Attend This Workshop if You Are

  • A president or chancellor leading institutional strategy and culture
  • A provost advancing academic leadership and campus readiness
  • A dean or vice president responsible for navigating complex campus challenges
  • A senior leader preparing their institution for high-stakes flashpoints
Campus leaders smiling

Concepts Covered

Learn how to strengthen trust through constructive dialogue practices and sustained relationships with key campus stakeholders.

Explore how transparent structures, clear expectations, and consistent leadership practices build confidence in institutional decision-making.

Shift from trying to prevent every flashpoint to building the relationships and systems that support readiness and resilience.

Learn how communicating policies clearly and early strengthens understanding, reduces uncertainty, and builds institutional trust.

Design a cross-functional team with clearly defined roles and responsibilities to respond effectively when flashpoints occur.

Apply a practical framework for identifying the people, roles, and institutional expertise needed to respond to different situations.

Develop clear, documented pathways for surfacing concerns so leaders can make timely, informed decisions.

Use structured reflection and dialogue to strengthen trust, reinforce learning, and improve future readiness.

Develop a practical action plan for strengthening trust, readiness, and institutional resilience over the next 90 days.

Female dean and paperwork

Common Use Cases

  • A leadership retreat
  • Professional upskilling
  • Kicking off strategy work to develop new institutional policies
  • As part of larger culture building work on campus

By the end of this workshop, participants will:

  • Understand how relational and institutional trust form the foundation of readiness and resilience, and how to build trust through decisions you can control.
  • Develop and workshop a toolkit of six practices to support readiness and resilience.
  • Practice resilience by working through context-specific flashpoint scenarios using the toolkit.
  • Leave with a concrete action plan and first steps you can implement in the next 90 days.
Two faculty exploring roots of differences

I liked how the overall content delivery was structured into key components. This helped me to organize my thoughts about how to better prepare for and facilitate class discussions.

Jason JosephInstructor of Mathematics, NCSSM

I LOVED the expertise that was brought and the content of this program. Very clear and filled with deep and well-researched foundations.

Director of Graduate & Undergraduate Programs

The breakout conversations allowed me to practice what I hope my students will attempt. This gave me insight into possible pain points to watch for and prepare for to better serve my students.

Senior Teaching Instructor
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