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Dialogue Facilitation Certification

For: Higher EdTraining + CertificationsGet certified to confidently facilitate conversations about divisive issues across lines of difference in class or co-curricular campus settings.
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Confidently Facilitate Difficult Conversations

A Certification Program for Faculty and Staff

Overview

This practice-oriented certification program equips participants with the skills to confidently plan and facilitate difficult conversations among students. Participants will gain a deep understanding of the role of a facilitator, learn facilitation techniques and intervention strategies, and practice their emergent skills in a community of fellow aspiring dialogue practitioners.

Skills developed from the program can be applied across a range of settings, including planned residential life programming, responding to unexpected campus crises, and mediating interpersonal student conflicts. After successfully completing the program and demonstrating competency, participants will receive a certification in dialogue facilitation from CDI.

Who should register?

This certification program is geared toward faculty and student-facing staff (e.g., residential life teams, student advisors, DEI teams, student life staff).

Course Objectives

By the end of the certification, participants will:

  • Understand the purpose and role of a facilitator, as well as the basic skills a facilitator uses to guide a dialogue.

  • Demonstrate skills to effectively plan and facilitate constructive dialogue for students across a range of contexts.

  • Gain the confidence and readiness to address and manage tense or controversial situations constructively.

Format & Time Commitment

All sessions will run from 11 AM - 4 PM Eastern for 4 sessions in total, and include built-in breaks throughout each session.

  • 20 hours of live, virtual learning

  • 1 hour of course reading

  • 3 hours of small group sessions

  • 1 final assessment

Course Curriculum

  • Introduction to CDI and constructive dialogue

  • The role of a facilitator – competencies and skills

  • Facilitator identity

  • Facilitator conflict styles

  • Dialogue demonstration

  • The contexts for dialogue

  • How to build trust within a group

  • How to set expectations and boundaries for the dialogue

  • How to invite dialogue through topic, question, and structure

  • How to model mindsets that support constructive dialogue

  • How to close out a dialogue

  • Deciding when/whether to jump in
  • Consider the context
  • The 4 conflict navigation strategies
  • Scenario-based practice opportunities and roleplays
  • Personal case analyses
  • Where to draw the line

Cost

This certification program is $2,500 per participant.

For questions and to pay by invoice, please email trainings@constructivedialogue.org.

Per our Training and Workshop Cancellation and No-Show Policy, if you are unable to attend a training or workshop, you must cancel your registration at least 1 week prior to the scheduled date of the training or workshop. Any seats reserved and not utilized or canceled with sufficient notice will be forfeited and will be ineligible for a refund or transfer.

All Cohorts Are Full

Sign up for our waitlist, and we’ll notify you when the next cohort opens for registration.

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